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Monday, June 13, 2011

amazon

i have a love hate relationship with amazon. in a previous life i hated having to deal with amazon, they made the life of a supplier a misery – for all their sophistication they could get their orders spectacularly wrong and we would have to bear the cost of that.


i love getting books cheap. i love getting books delivered to me.

there is something wonderful about having a package turn up at work, ripping it open and seeing a book you have ordered all new and waiting to be read. it makes the day.

what i hate about amazon is that something so simple can be so irritating.

i can order books that are in stock on a sunday night and not see them until the following week. meanwhile one of my work colleagues can order on a monday and get it tuesday! so it seems can my pal paul! why am i singled out for such poor treatment? i have no idea.

ok i will cheat the system. i will order on a saturday. ha! that will fool them. that will confuse them and i will have the books monday or tuesday. reeeeeeesult.

it was a nice plan. i made the cardinal error of ordering a books that wasn’t in stock and not due into stock for a week or so. both books i have ordered are sitting there. staring at me.

i needed cheering up so i decided i would place a second order on sunday. this time i have made sure all the books are in stock. they have them all and soon i will have them. oh yeah. i instruct amazon that i want them to go cheapest delivery and i want them to go in the fewest parcels (i care about the environment you see).

three books, all in stock. one delivery. midweek. sorted. happy pat.

a simple plan.

i look at the progress of my order. all three books are in stock. one is being processed. the other two are like the earlier books i have ordered just sitting there waiting.

i look again. no change. one book being processed. the other two still waiting.

i look again. one book has been despatched – by royal mail and no tracking to it. the other two books still sitting there. so that is 3 books in stock just sat there doing nothing, and one book waiting for a restock to arrive. one book on its way to me.

so much for the smallest number of packages.

i have no idea why they have sent just one book of an order of 3, when all are in stock. i have no idea why they take so long to deliver to me.

it is like amazon is out there persecuting me, they are picking on me, making my life a misery.

it is not fair.

i call on amazon to free the three books they have of mine and deliver them now. now i say.

amazon doesn’t care. they know i will be back.

the bastards.

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